Privacy Policy

This Privacy Policy explains how NeoKlyn Construction ("we", "us", "our") collects, uses, and protects information when you visit build.neoklyn.com, contact us, or make a payment through our site.

1. Information we collect

• Contact details you submit through our contact form: name, email, phone number, and project details.
• Payment information when you make an online payment — processed directly by our payment gateway partner. We receive confirmation of payment status and amount, but never your card, UPI PIN, or bank credentials.
• Technical information such as browser type and general usage data collected automatically to keep the site running reliably.

2. How we use your information

• To respond to your inquiries and prepare project quotes.
• To process payments and send payment confirmations or receipts.
• To communicate about your project via email, phone, or WhatsApp.
• To meet legal, accounting, and regulatory requirements.

3. Payment processing

Online payments are handled by a licensed third-party payment gateway. That processor collects and secures your payment details directly under its own privacy and security standards; NeoKlyn Construction does not store full card numbers, CVV, or banking passwords at any point.

4. Sharing your information

We do not sell your personal information. We share it only with:

• Our payment gateway provider, to process transactions.
• Service providers who help us operate the site or deliver your project (e.g., site staff coordinating your build).
• Authorities, where required by law.

5. Data security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. No online system is completely secure, but payment data in particular is handled through PCI-DSS-compliant gateway infrastructure rather than stored on our servers.

6. Your rights

You can ask us to access, correct, or delete the personal information we hold about you by writing to hello@neoklyn.com. We may need to retain certain records (e.g., payment records) for accounting or legal purposes even after a deletion request.

7. Cookies

This site may use minimal cookies or local storage strictly needed for the site to function correctly. We do not use third-party advertising trackers.

8. Children's privacy

Our services are intended for adults engaging construction services and are not directed at children. We do not knowingly collect information from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. Updates take effect once posted on this page with a revised effective date.

10. Contact us

For privacy questions or requests, contact hello@neoklyn.com or +91 63802 02766, NeoKlyn Construction, Krishnagiri, Tamil Nadu, India.